Privacy Policy

We are committed to protecting your privacy and developing technology that gives you a powerful and safe online experience. This Privacy Policy applies to website hosted within the domain operated by Gensuite, LLC (“Gensuite” “we”) and governs data collection and usage. By using such website, you consent to the data practices described in this Privacy Policy.

Collection and Use of Your Personal Information

We offer our Customers a combination of innovative technology and services to provide leading-edge, proven Web applications and implementation strategies to drive EHS compliance and performance excellence. In connection with the delivery of such technology and services, Customers may use Gensuite applications to collect personally identifiable information about their employees to meet the regulatory requirements for maintaining employee injury and/or illness records. Such personally identifiable information may include an employee’s name, e-mail address, home or work address, telephone number, employee badge number, date of birth and social security number. This information is provided to Gensuite on a voluntary basis and will not be reviewed, shared or distributed by Gensuite without the consent of the Customer except to troubleshoot a user request or resolve a user identified issue. Each Customer is responsible for maintaining the privacy of their user accounts and passwords.

In addition, potential Gensuite Customers may voluntarily provide personally identifiable information when submitting an inquiry request via the “Contact Us” page such as name, e-mail address and telephone number. This information will only be used for the purposes of following up on the Gensuite inquiry and will not be used for any other purposes without the consent of the prospective Customer.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

Links to Other Sites

This website contains links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. Be careful of disclosing any of your personally identifiable information when leaving our site. We encourage you to be aware when you leave our site and to read the privacy policies of each and every website that collects personally identifiable information. This Privacy Policy applies only to information collected by websites hosted within the domain.

Use of Cookies

We use “cookies” to help personalize your online experience. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We may link the information we store in cookies to your personal information in order to provide a faster and more pleasant online experience.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

Persistent cookies enable us to enhance the experience of users on our site. You have the ability to accept or reject cookies. Most web browsers automatically accept them, but you can usually modify your browser settings to reject cookies, if you prefer. If you reject cookies, you may still use our site, but your ability to use some areas of our website will be limited.

This Privacy Policy covers the use of cookies by this website only and does not cover the use of cookies by any advertisers or third party sites that may be linked to from this site.

Security of Your Personal Information

The security of your personal information is important to us. All personal information we collect is transmitted using secure socket layer technology (SSL) and encrypted using anMD5 hash.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our website, you can send an email to us at the address listed below.

Business Transitions

In the event our company goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified by a prominent notice on our website for 30 days of any such change in ownership or control of your personal information. You consent to the transfer of your personally identifiable information to any such successor entity unless you notify us via email to the contrary.

If we ever were to engage in any onward transfers of your data with third parties for a purpose other than which it was originally collected or subsequently authorized, we would provide you with an opt-choice to limit the use and disclosure of your personal data.

We also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. In cases of onward transfer to third parties of data of EU or Swiss individuals received pursuant to the EU-US Privacy Shield or Swiss-US Privacy Shield Frameworks, Gensuite LLC is potentially liable.

Accessing & Updating Your Personal Information

Personally Identifiable Information housed within the Gensuite applications is property of the Gensuite Customer. Through the applications permissions model, each Customer has the ability to determine who has access to view and update the personally identifiable information they have chosen to collect within the Gensuite applications. It is the responsibility of the Customer to determine and communicate what personally identifiable information is being collected and who has access to view and update this information. This information is not reviewed, shared or distributed by Gensuite without consent of the Customer to troubleshoot a user request or resolve a user identified issue.

Gensuite LLC acknowledges that EU and Swiss individuals have the right to access the personal information that we maintain about them. An EU or Swiss individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his/her query to Leah Ball (as noted below). If requested to remove data, we will respond within a reasonable timeframe.


We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Gensuite LLC is subject to investigatory and enforcement powers of the Federal Trade Commission (FTC).

Self Regulatory Frameworks

Gensuite LLC complies with the EU-US Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Gensuite LLC has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit·

In compliance with Privacy Shield Principles, Gensuite LLC commits to resolve complaints about your privacy and our collection or use of your personal information. EU or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact Gensuite LLC at:

Melissa Bradford, Leader
Email Melissa

Gensuite LLC has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles to BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit for more information and to file a complaint.

Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.

Gensuite LLC has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU and Switzerland in the context of the employment relationship.

Personal Health Information Protection Act

Gensuite LLC, as a data processor, is fully compliant with the Personal Health Information Protection Act. In compliance with the Personal Health Information Act, Gensuite LLC commits to the protection of your personal information and confidentiality. All Gensuite LLC staff and agents are responsible for safeguarding the PHI they collect, use, and disclose in the course of their employment through the use of physical, administrative and technical / electronic safeguards described in EU-US and Swiss-US Privacy Shield and HIPAA compliance.

Changes to this Privacy Policy

Our Privacy Policy may change from time to time. We will post these changes on our website (, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If we make significant changes to this Privacy Policy, we will provide a more prominent notice and/or notify the Gensuite Partners Community and any other affected parties via email.

Contact Information

We welcome your comments regarding this Privacy Policy. If you believe that we have not adhered to this statement, please contact us at We will use commercially reasonable efforts to promptly determine and remedy the problem.

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