How moving from simply reporting metrics, to communicating your corporate journey, can improve your effectiveness and impact.
In a world whereby an organization’s worth is measured by its proximity to zero (zero harm, zero waste, zero waste to landfill), are we in danger of missing the true value of our efforts and learnings, by simply recording metrics and not telling the journey itself?
Data has always been considered king. We all know the adage you can’t manage what you can’t measure and most agree that robust metrics – the kind that can be interrogated and reported with confidence – are central to any EHS or sustainability programme. An organisation must first establish its baseline, the point from which all efforts and improvements will be measured and continue this effort periodically to track and evidence continuous improvement.
The path to “zero” is rarely linear or straightforward. Achieving zero, or whatever target you set for your organisation, requires robust data coupled with a number of other factors including: a fully engaged workforce who are committed and eager to participate, real-time analytics backed by an agile corporate strategy, and a management team who is enabled to respond swiftly for the benefit of staff, communities, the environment and corporate reputation. As sustainability programs move towards a broader ESG focus, it is also important for organisations to expand their reach to not only measure zero waste and zero waste to landfill, but also the health and safety (social) elements of their operations to incorporate zero harm.
At Gensuite, we invest our time developing ways we can deploy technology to automate the data collection and reporting processes. Our technology provides a process platform and empowers teams further with the ability to use QR codes and sensors to monitor waste containers and equipment, track emissions quality, or conduct audits with embedded AI technology, providing a virtual assistant at their fingertips. Ultimately, these integrated waste management technologies ensure safety observations or spillages can be recorded rapidly and with ease, providing improved data accuracy. When shared collaboratively, these data records create a powerful data ocean that can be used to benchmark and forecast performance over time, model scenarios associated with reduction and recycling initiatives or energy and emissions saving projects, and even aid in the prediction of potentially serious injuries. The result – increased transparency and more meaningful insight to performance pathways, enabling you to get the most from your data.
Data should not just be viewed as a means of achieving and proving enhanced performance, which in its nature tends to be backwards looking, but should also communicate the future vision effectively. When your audience understands not just where you have come from, but the challenges you are facing, the steps being taken, and ‘why’ this journey matters, they ultimately buy in to your journey. Your data then supports the collaborative effort that is key to reaching greater levels of success in your programmes.
One example of an established technology that is effective in linking data to insights is GPS locators. Data from GPS coordinates allow for the accurate logging of an event, issue or material collection across a global business or individual site, and when coupled with state-of-the-art mapping technology available through BI tools, such as Tableau, can form heat maps which can be laid over CAD drawings, to drilldown to a specific point on a production line, warehouse door or even gate number within a facility. Suddenly, your data is not just a metric recording the number of injuries or materials collected – it’s a hand injury or waste removal as a specific consequence of an activity, combined with a job factor in a unique location within the plant or field that gives additional insight to operational risk and sustainability factors under specific conditions. Your data then, is not only helping to measure and communicate the proximity to zero in terms of waste, but also the health and safety of workers, to help address the overall ESG framework that must be considered to provide a comprehensive evaluation of sustainability programs.
It is this linkage between data and reporting that inform actions – and as a result of these narratives you will have more engaged employees, gain buy-in from board members, deliver value to stakeholders and enhance your organisation’s reputation.
2020 has taught us all a lesson in adapting to change in all aspects of our work and beyond. The world, and our data, is not static. As our corporate stories evolve and flex in response to new challenges and opportunities, our EHS and Sustainability programmes need to continuously evolve too. We need to continue to adapt the way in which we collect data, relying more on mobile technologies, and we need to communicate our efforts through ever more virtual and visual channels to be successful. By focusing on the broader data picture, rather than measuring worth strictly on our proximity to zero (harm, waste, emissions, or otherwise) we are able to effectively communicate the value derived through these insights.
Our stories are changing. Our workplaces and marketplaces are changing. New corporate cultures need to evolve whereby it’s our value that is king.